Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

At China Loong Building Glass Co., Ltd, we support international B2B buyers with a clear and efficient ordering process for architectural and decorative glass products, including tempered glass, laminated safety glass, insulated glass, low-E glass, fire-resistant glass, curved glass, patterned glass, and other custom building glass solutions. Our goal is to make every inquiry, quotation, and order confirmation straightforward, so you can source the right glass products for your project with confidence.

1. Inquiry and Product Selection

Please send us your product requirements as clearly as possible. The more detailed your inquiry, the faster we can evaluate the best solution and prepare an accurate quotation.

To help us understand your needs, please include:

If you are not sure which glass specification is most suitable, our team at China Loong Building Glass Co., Ltd can help you select the proper solution based on your application and project conditions.

2. Customization and Quotation

Most of our glass products can be customized according to your project requirements. We will review your inquiry based on product structure, size, thickness, processing complexity, quantity, and packaging needs before preparing a quotation.

For custom orders, we may confirm details such as:

Our quotation will normally be based on confirmed specifications and order details. If your project involves special dimensions, complex processing, or mixed product combinations, the final price will be subject to technical confirmation.

3. Order Confirmation

After the quotation is approved, we will proceed with order confirmation. This stage is important to ensure that all technical and commercial details are aligned before production starts.

Before confirmation, we may ask you to verify:

For customized orders, product drawings, size lists, or other technical documents may be used to confirm the production requirements. Once all details are approved, the order will be entered into production according to the agreed specifications.

4. Payment Terms

Payment terms are arranged according to order value, product type, customization level, and cooperation method. The final payment arrangement will be confirmed during the order stage and reflected in the official invoice or sales confirmation.

For new customers, special projects, or highly customized glass products, payment may be discussed on a case-by-case basis. We accept flexible commercial arrangements subject to mutual confirmation, and we aim to keep the process practical for international trade.

Please complete payment only according to the confirmed order terms. Production scheduling will follow once the agreed payment condition has been satisfied.

5. Production and Quality Check

After payment or other agreed order conditions are completed, production will begin according to the confirmed specifications. During manufacturing, we maintain communication with the buyer when important technical points need to be verified.

Depending on the product and order requirements, we may provide updates on:

Quality checks are carried out throughout the process to help ensure the finished products meet the agreed order specifications. For project orders or special glass applications such as fire-resistant glass, blast-resistant glass, bulletproof glass, or insulated glass systems, final inspection requirements can be confirmed based on the product structure and order scope.

6. Packing and Delivery

We package glass products carefully to support safe handling during storage, loading, and transport. Packaging methods may vary depending on the glass type, size, quantity, and shipping route.

Common packing and delivery arrangements may include:

Shipment methods and delivery schedules are arranged according to the order details, destination country, and transport requirements. Whether the goods are shipped by sea, air, or other agreed logistics methods, the final arrangement will be subject to confirmation before dispatch.

If your project requires special packaging for fragile, oversized, curved, or high-value glass products, please inform us during the inquiry stage so we can plan accordingly.

7. After-Sales Support

China Loong Building Glass Co., Ltd values long-term cooperation and clear communication after delivery. If you have any questions about received goods, installation handling, product matching, or order documentation, please contact us in time.

We welcome feedback on product condition, packing, quantity, and specification accuracy so that any issue can be reviewed efficiently. For repeat orders, project replacements, or new requirements, we can continue supporting you with updated specifications and practical sourcing advice.

Our team is committed to maintaining professional communication throughout the full order cycle, from inquiry and quotation to production, delivery, and ongoing cooperation.

8. Recommended Information for Faster Processing

To speed up quotation and order handling, please send the following information whenever possible:

With complete information, we can evaluate your request more efficiently and provide a more accurate solution for your project.

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